Thursday, July 12, 2012

solutions to whatsapp 2.8.1 problem

updated whatsapp this noon to 2.8.1, and somehow the app doesn't work anymore. solutions?

DO NOT DELETE THE APP. All your chatting history will be gone!!

1. close whatsapp frm task bar below (call this out by quick double press Home button),

2. open whatsapp and exit (no need t do like step 1), repeat this 10times, yes count it!

3. repeat step 1.

4. open whatsapp again and wait for the app to load.


At least this worked for me. hope it works!!

---
Hi all, you're most welcomed! really hope to help more people who is suffering the issue... For those whose whatsapp is still "sick", maybe you guys really have to wait for WhatsApp's official team to resolve the issue! or maybe try, iPhone hard reset? try to open and exit the app longer/shorter? Sorry i really have no idea...
I'm a econs fresh grad with minimal IT knowledge.

any one wanna hire me??? hahahha

---
Sorry guys, i dont know how to fix the "cant upload profile pic" error..

Thanks for selwyn yeo's input! (:

Selwyn Yeo said...
For those of you still facing problem, it may be useful to read Evelyn's instruction again and follow it closely.
 Step 1: For the first step, you need to SHUT DOWN the app. This means to double-click the Home button and launch the task bar before shutting down the Whatsapp application by tapping on the red minus sign.
 Step 2: After that, re-launch the Whatsapp application (it should still be stuck on the blank screen) but this time, EXIT the app (while still at the blank screen) by clicking the Home button ONCE.
 Step 3: Now, double-click the Home button and SHUT DOWN the Whatsapp application again (by tapping on the red minus sign).
 Step 4: Repeat these steps again as described by Evelyn and after a few times, your Whatsapp should be revived.The "tricky" part is at Step 2, where you have to EXIT whatsapp while it is still at the blank screen. If you wait till the Whatsapp crashes out before you SHUT DOWN, the problem will not go away.
Spent a good part of my evening yesterday doing it the wrong way before stumbling onto Evelyn's blog post. :)Hope this helps.And kudos to Evelyn for the initial fix.


---
2.8.2 update is out to fix theissue.
@

46 comments:

  1. AnonymousJuly 12, 2012 at 2:25 AM

    it really works! i've been restoring my phone but it didnt work. but this simple way makes it working again!!!

    ReplyDelete
  2. AnonymousJuly 12, 2012 at 4:25 AM

    i can't believe this solution works to make my whatsaap working again! thanks!

    ReplyDelete
  3. ElvisJuly 12, 2012 at 4:46 AM

    worked for me tooooooo!! thanks a lot!!!

    ReplyDelete
  4. GalenJuly 12, 2012 at 7:15 AM

    Omg thank you so much!!!

    ReplyDelete
  5. MiguelJuly 12, 2012 at 7:15 AM

    And so did for me!!! Incredible!!! I've been most of the day thinking how to recover the data and chat history. Now just wondering: why?!?!

    ReplyDelete
  6. AnonymousJuly 12, 2012 at 7:50 AM

    thank u so much, on sharing this.. Its, finally works! :)

    ReplyDelete
  7. AnonymousJuly 12, 2012 at 8:08 AM

    IT REALLY WORKS! THANK YOU SO MUCH!! :)

    ReplyDelete
  8. AnonymousJuly 12, 2012 at 8:24 AM

    it make my wahtsapp working again too, thank you so much!!!

    ReplyDelete
  9. AnonymousJuly 12, 2012 at 8:41 AM

    It doesn't work :(

    ReplyDelete
  10. AnonymousJuly 12, 2012 at 8:54 AM

    Thank you so kindly for posting this!!! I was at my wits end until I saw your post by chance! Im spreading the word!

    ReplyDelete
  11. AnonymousJuly 12, 2012 at 9:41 AM

    tried it over 50 times, not working!!

    ReplyDelete
  12. EdwinJuly 12, 2012 at 9:47 AM

    I'm amazed. Thank you very much!

    ReplyDelete
  13. AnonymousJuly 12, 2012 at 10:36 AM

    doesnt work for me..

    ReplyDelete
    Replies
    1. AnonymousJuly 12, 2012 at 8:04 PM

      ugghh tell me about it :\ waz in the middle of many important convos :S damn.. hope they fix it soon...

      Delete
  14. AnonymousJuly 12, 2012 at 10:38 AM

    Thanks for sharing! :D

    ReplyDelete
  15. AnonymousJuly 12, 2012 at 11:56 AM

    It work !!!! Thank you so much :)

    ReplyDelete
  16. adidasfreak aka joshuaJuly 12, 2012 at 12:28 PM

    You should replace Whatsapp tech support! I wonder how u come up with these solutions.

    ReplyDelete
  17. AnonymousJuly 12, 2012 at 1:00 PM

    IT WORK!!! I love you!,you are my god,I'm your dog.

    ReplyDelete
  18. KevinJuly 12, 2012 at 1:02 PM

    holy crap it worked, thanks!

    ReplyDelete
  19. AnonymousJuly 12, 2012 at 1:15 PM

    Hey Thanks !! It worked for me too. But am not able to upload a profile pic. It says unable to upload. Can you help on that please????

    ReplyDelete
  20. AnonymousJuly 12, 2012 at 4:41 PM

    Wow totally works for me

    ReplyDelete
  21. that guyJuly 12, 2012 at 4:46 PM

    how come it worked for u guys but it didnt work for me?? any other solutions :/ i was in a middle of an important convo :/

    ReplyDelete
  22. AnonymousJuly 12, 2012 at 5:43 PM

    Thank you, thank you, thank you so much!!!!!!!

    ReplyDelete
  23. AnonymousJuly 12, 2012 at 6:14 PM

    u ur the best! thnx a million!

    ReplyDelete
  24. AnonymousJuly 12, 2012 at 6:15 PM

    YOU REALLY ARE GREAT ... THNX

    ReplyDelete
  25. UnknownJuly 12, 2012 at 6:24 PM

    For those of you still facing problem, it may be useful to read Evelyn's instruction again and follow it closely.

    Step 1: For the first step, you need to SHUT DOWN the app. This means to double-click the Home button and launch the task bar before shutting down the Whatsapp application by tapping on the red minus sign.

    Step 2: After that, re-launch the Whatsapp application (it should still be stuck on the blank screen) but this time, EXIT the app (while still at the blank screen) by clicking the Home button ONCE.

    Step 3: Now, double-click the Home button and SHUT DOWN the Whatsapp application again (by tapping on the red minus sign).

    Step 4: Repeat these steps again as described by Evelyn and after a few times, your Whatsapp should be revived.

    The "tricky" part is at Step 2, where you have to EXIT whatsapp while it is still at the blank screen. If you wait till the Whatsapp crashes out before you SHUT DOWN, the problem will not go away.

    Spent a good part of my evening yesterday doing it the wrong way before stumbling onto Evelyn's blog post. :)

    Hope this helps.

    And kudos to Evelyn for the initial fix.

    ReplyDelete
  26. AnonymousJuly 12, 2012 at 6:40 PM

    Thank you very Much!!!!! I can't believe this ... *-*

    ReplyDelete
  27. AnonymousJuly 12, 2012 at 7:31 PM

    Yes!! It works!!! Thank you sooooooo much!!!!! ❤

    ReplyDelete
  28. J WJuly 12, 2012 at 7:58 PM

    Although I didn't follow the instructions from you word by word, by the time I opened it the 10th time, I could already see my messages, but still frozen. After I messed around with it a bit more, it worked. Well done and thank you very much for providing this solution! :D

    ReplyDelete
  29. AnonymousJuly 12, 2012 at 9:26 PM

    Amazing! I cant believe that worked!? Thank you kindly mam :)

    ReplyDelete
  30. MichelleJuly 12, 2012 at 11:26 PM

    they worked!!! you're awesomeeee!!! thanks a mil~~ =P

    ReplyDelete
  31. tanimJuly 12, 2012 at 11:49 PM

    why hasnt it worked for me too...i did exactly as u asked of me :(

    ReplyDelete
  32. heodezaJuly 13, 2012 at 12:07 AM

    Oh my goodness... thank you! It worked for me too!
    :-)

    ReplyDelete
  33. AnonymousJuly 13, 2012 at 1:20 AM

    It worked! Thank you so much. Bless you.

    ReplyDelete
  34. ktwongJuly 13, 2012 at 1:30 AM

    Grazie mille, it works ^^ you're my saviour of the day :p

    ReplyDelete
  35. AnonymousJuly 13, 2012 at 2:19 AM

    Thx!

    ReplyDelete
  36. AnonymousJuly 13, 2012 at 5:36 AM

    Worked for me!!
    & I have thousands of messages, hundreds of photos in whatsapp, deleting the app & reinstalling it was not an option for me.

    Since the update/crash I had recieved maybe 200 messages in my group chat, upon using this fix I lost those messages but everything before the crash is there so I am still very happy.

    i love u

    ReplyDelete
  37. AnonymousJuly 13, 2012 at 1:24 PM

    works, thanks for the simple fix, shame whatsapp couldnt advise us poor form from them

    ReplyDelete
  38. TimoJuly 13, 2012 at 9:16 PM

    It worked for me too, thx:)
    But after 5 minutes it froze again and now it still has thé same issue:(

    I tried thé solution again but it didn't work anymore.

    ReplyDelete
  39. TimoJuly 13, 2012 at 9:17 PM

    It worked for me too, thx!

    But after 5 minutes it froze again and I tried it again but it doesn't work anymore :(

    Any fix for this?

    ReplyDelete
  40. TimoJuly 13, 2012 at 9:17 PM

    It worked for me too, thx!

    But after 5 minutes it froze again and I tried it again but it doesn't work anymore :(

    Any fix for this?

    ReplyDelete
  41. TimoJuly 13, 2012 at 9:17 PM

    It worked for me too, thx!

    But after 5 minutes it froze again and I tried it again but it doesn't work anymore :(

    Any fix for this?

    ReplyDelete
  42. AnonymousJuly 14, 2012 at 11:45 AM

    A new update has been released which resolves this issue.

    ReplyDelete
  43. AnonymousMarch 11, 2013 at 11:23 AM

    Yeah! It worked! Thanks a bunch!!! Wooot

    ReplyDelete
  44. AnonymousJuly 26, 2013 at 2:08 AM

    My whats app 2.10.2 in iPhone 4s got stuck when I tried to send a pic from photo album... I tried 4 more times but same thing happening ..As yesterday I did some updates app store ...

    ReplyDelete
  45. AnonymousSeptember 11, 2014 at 2:10 PM

    Can't believe this finally worked! Thank you sooooo much.

    ReplyDelete